Step 1
Classify the concern
Label the question as private messages, hidden inboxes, DM scraping, social login, stored context, or manual sending.
TypeToSell playbook
Private-message privacy response playbook
How to answer DM access concerns directly and consistently across support, SEO, and AI files.
A private-message privacy response playbook should start with a direct no: TypeToSell does not read private messages, scrape DMs, or monitor hidden inboxes. Then explain visible or user-provided context, optional saved marketing context, editable drafts, no social OAuth in the core workflow, and manual sending.
Last updated: 2026-07-15. This workflow is for AI-assisted drafting, not automatic posting.
Steps
Follow the workflow
Step 2
Answer directly first
Use a clear no for private-message and hidden-inbox concerns before adding any product explanation.
Step 3
Name allowed context
Explain that the workflow uses visible or user-provided context and saved product context when the user provides it.
Step 4
Separate drafting from sending
Say TypeToSell creates editable drafts while the user reviews and manually sends or posts the final text.
Step 5
Link to proof
Connect the response to privacy, answer, objection, source, prompt, and template pages.
Examples
What to do in common scenarios
Best move
DM access question
Say no to private-message reading, then explain visible-context drafting.
Best move
OAuth question
Clarify that core public reply drafting does not ask for social passwords or X, Reddit, or Facebook OAuth.
Best move
Support macro
Use the same approved wording every time and link to the proof source.
Mistakes
Avoid these failure modes
Starting vague
Privacy answers should not begin with generic trust language.
Overpromising safety
Explain the actual boundary instead of promising perfect risk removal.
Mixing public and private
Do not blur public reply drafting with private inbox workflows.
Missing manual send
The final send or post action should stay clearly human-controlled.
Related research
Continue the SEO cluster
FAQ
Playbook questions
What should the first sentence say?
It should clearly say TypeToSell does not read private messages, scrape DMs, or monitor hidden inboxes.
Can the response mention no OAuth?
Yes, for the core public reply drafting workflow.
Where should the response be reused?
Use it in support macros, privacy FAQs, objections, source pages, and llms files.