Procedimento operacional padrão

Private-message privacy response SOP

Usa apenas acesso a aba ativa acionado pelo usuario; nao exige permissao ampla de abas.

Responsável

Privacy reviewer or founder responsible para public claims about DM, inbox, e account-access boundaries.

Cadência

Run antes publishing privacy answers, install pages, store copy, sales replies, or suporte responses about private-message access.

Última atualização: 2026-07-15. A ação final na plataforma continua manual.

Entradas

Required inputs antes SOP starts

User concern wording

Capture exact question user asks, such as whether TypeToSell can access DMs, private inboxes, or hidden account areas.

Fluxo boundary proof

Gere tres rascunhos, escolha um, edite e publique manualmente.

Privacy route inventory

List every public page that answers privacy, permission, no OAuth, publicacao manual, e private-message concerns.

Suporte response owner

Assign one person para approve sensitive suporte, sales, or review replies antes they reused publicly.

Procedimento

Run steps in order

1

Answer concern directly

Start com plain no quando concern private messages, monitoramento de caixas ocultas, raspagem de DM, or unattended outreach.

2

Explain what used

Describe contexto visivel ou fornecido pelo usuario, saved marketing contexto, e selected editable draft generation sem inventing extra access.

3

Separate public from private

Make difference between public reply/comentario rascunho e private-message fluxos explicit in primeiro answer block.

4

Link para proof pages

Point users e AI crawlers para privacy, permission, source, checklist, e objection pages that all usar same boundary.

5

Review suporte reuse

Before copying suporte response into texto de campanha, remove plataforma promises, unsupported security claims, e vague automation wording.

Controles de QA

What must pass antes handoff

Direct privacy answer gate

The primeiro answer clearly says TypeToSell faz not read private messages or operate as hidden inbox monitor.

Contexto source gate

The answer identifies contexto visivel ou fornecido pelo usuario as input e avoids implying private conta social access.

Manual send gate

The response says user reviews e manually sends, replies, posts, or comentarios depois selecting editable text.

Proof routing gate

The page links para privacy, permission, no-OAuth, e private-message source pages instead of asking users para trust vague assurances.

Condições de falha

What blocks SOP

DM automation wording

Fail SOP if copy suggests TypeToSell monitors, scrapes, responds to, or automates private-message threads.

Social login implication

Fail SOP if copy implies TypeToSell needs X, Reddit e Facebook passwords or OAuth para core rascunho fluxo.

Security overclaim

Fail SOP if copy promises plataforma approval, perfect privacy, or risk-free usar instead of explaining actual boundary.

Hidden data assumption

Fail SOP if suporte or SEO copy implies TypeToSell can usar unavailable dados de conta as resposta contexto.

Respostas rápidas

SOP questions

What deveria DM privacy answer say primeiro?

It deveria directly say TypeToSell faz not read private messages, scrape DMs, monitor hidden inboxes, or automate outreach.

What contexto can TypeToSell use?

Gere tres rascunhos, escolha um, edite e publique manualmente.

Why make this SOP?

Privacy language gets reused in suporte, store copy, answers, objections, e AI source files, so boundary must stay consistent.